Our clinical waste collections operate on Mondays and Tuesdays.

If you need to set up a clinical waste collection you must contact your GP surgery or other healthcare professional to make the request for you, by submitting a Health Care Referral Form (HCRF). We cannot collect healthcare waste from residents who are not registered for the service. 

Once we have received the request you can contact our customer services on 01730 234295 (9am to 5pm Mon-Fri) to book a collection.

This service only collects healthcare waste from households. We do not collect waste from nursing homes, veterinary treatment centres or animal healthcare practices.

We split clinical waste into these categories:

Infectious waste (including syringes or needles)

The orange sacks and yellow boxes are exchanged on a like for like basis, so if two sacks are put out for collection, two empty ones will be left to replace them.

Sharps boxes come in 2.5 litre, 5 litre and 10 litre. If you have ad-hoc collections and want a bigger box (so we're changing them less often) please ask us when you call.

Cytotoxic or cytostatic waste (purple lidded yellow sharps box)

This is any medicinal product that possesses one, or more, of the following hazardous properties: toxic, carcinogenic, toxic for reproduction, or mutagenic.

These will be replaced with boxes of the same capacity but not necessarily the same type. 

How to arrange collections

Once we have received the request, a welcome letter is sent to your address, detailing the process for clinical collections. 

  • If you are a regular customer, your address will be scheduled to a day based on the area you live in and collected according to the frequency set out on your form. 
  • If you only need collection on ad hoc basis, you can contact our customer services on 01730 234295 (9am to 5pm Mon-Fri) to book a collection the week before it is due. 

What if I have offensive or hygiene waste?

You can put things like sanitary waste, nappies, incontinence pads and other similar waste in your green rubbish bin for normal collection.

If you think that you need more space, we may be able to provide you with additional capacity. Contact EHDC to discuss how we can help. 

You should dispose of any liquid hygiene waste either down the sink or toilet.