Personal information can be anything that identifies and relates to a living person. This can include information that when put together with other information can then identify a person.
We’ll do what we can to make sure we hold records about you (on paper and electronically) in a secure way, and we’ll only make them available to those who have a right to see them.
For each service, the schedule lists how long your information may be kept for. This ranges from months for some records to decades for more sensitive ones.